Being Assertive. When we are assertive, we respect ourselves by expressing our wants and needs without crossing other people’s boundaries. It is a communication style that allows us to be respectful without being walked all over or being unkind to someone else. Here are some tips on how to be assertive: Determine what you want. Be specific and clear about what you want. For example, if you want your roommate to do more dishes, come up with a schedule: “I would like it if you could do the dinner dishes every other day”. This shows confidence and helps avoid any confusion for the other person. Use “I” Statements. Using I statements avoids placing blame on the other person. Saying something like, “When you don’t do the dishes, I feel annoyed” is far more effective than saying, “You make me so irritated when you don’t do the dishes!”. Defensiveness is a normal response to feeling blamed, so try to not put the other person on guard. Express und...
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Business Communication for Internationally Trained Accountants and Bookkeepers: Accountants everywhere unite! And write! This blog is a space for my students to publish their writings: class assignments, journal reflections and even resumes. I want my students to truly take ownership of their ideas and writing.
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